ROLE: STORE MANAGER - KOLKATA
LOCATION: KOLKATA
JOB DESCRIPTION
We are seeking an experienced Store Manager with 8 to 10 years of experience in luxury retail. A successful candidate will be able to lead and manage our upcoming store, enhance customer experience, meet sales and profitability goals and oversee day-to-day operations effectively.
KEY RESPONSIBILITIES
- Store Operations & Management: Oversee day-to-day store operations like visual merchandising, adherence to brand guidelines, maintenance, sales, replenishments, order processing, MIS reports etc.
- Sales & Customer Experience: Meet sales targets while building strong relationships with clients, handling escalations and ensuring customer satisfaction.
- Team Leadership & Training: Recruit, train and mentor the store team efficiently, ensuring regular training on product knowledge and client interactions.
- Complete store administration and ensure compliance with policies and procedures.
QUALIFICATIONS
- Proven successful 8 to 10 years of experience as a retail Store Manager.
- Team leadership, strong communication, and interpersonal skills.
- Sales acumen, customer service, and store operations knowledge.
- A Master’s degree in Fashion, Textiles, Retail Management or related fields will be preferred.