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ROLE: STORE MANAGER - KOLKATA

LOCATION: KOLKATA

JOB DESCRIPTION

We are seeking an experienced Store Manager with 8 to 10 years of experience in luxury retail. A successful candidate will be able to lead and manage our upcoming store, enhance customer experience, meet sales and profitability goals and oversee day-to-day operations effectively.

KEY RESPONSIBILITIES

  • Store Operations & Management: Oversee day-to-day store operations like visual merchandising, adherence to brand guidelines, maintenance, sales, replenishments, order processing, MIS reports etc.
  • Sales & Customer Experience: Meet sales targets while building strong relationships with clients, handling escalations and ensuring customer satisfaction.
  • Team Leadership & Training: Recruit, train and mentor the store team efficiently, ensuring regular training on product knowledge and client interactions.
  • Complete store administration and ensure compliance with policies and procedures.

QUALIFICATIONS

  • Proven successful 8 to 10 years of experience as a retail Store Manager.
  • Team leadership, strong communication, and interpersonal skills.
  • Sales acumen, customer service, and store operations knowledge.
  • A Master’s degree in Fashion, Textiles, Retail Management or related fields will be preferred.
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